Duty to Warn is an annual risk mitigation process for propane dealers to inform customers of important propane safety information. Informing your customers about proper use and storage of propane as well as how to detect warning signs of a gas leak can significantly reduce the risk of propane-related hazards. This industry best practice provides protection for your customers through an annual mailing of informational materials and can legally protect your business should a residential propane accident occur.
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We have been building unique information systems for risk management and marketing for 15 years. With over 400 clients in the retail propane and fuel oil sector, we specialize in energy. That focus has led to an exceptional understanding of our client's needs and expectations. Therefore, the genesis of what we develop is a result of working closely with marketers and industry participants.
Duty to Warn for propane was conceived and advanced by industry members that included marketers, health and safety experts, insurance providers and operations personnel. Our role was to provide an efficient and cost effective solution to provide third party Duty to Warn verification. Our goal is to bring the system to clients with a high degree of service and customer satisfaction at a price that every marketer can afford.
"We had been sending DTW materials to our customers, but our procedures were lacking the proper documentation and the process required a lot of extra effort. P3 made it easy for us, and now we have a record of every customer who received DTW[...]
- Kirk Pendleton, Owner, South Fork Propane, South Fork, CO
“We are beyond thrilled with P3's Duty to Warn! They are very proactive and extremely efficient in getting the Duty to Warn mailing out to our customers. We have had several people come in and say how much they appreciated receiving the Duty[...]
- Tiff Guilliams, Business Growth Manager, Ford’s Propane Gas Inc., North Myrtle Beach, SC
“The folks at P3 handled our Duty to Warn requirement with incredible ease to our company. The assurance that our yearly obligation to our customers would be taken care of perfectly, without the time-consuming process being squarely on our[...]
- Andy Johnson, Business Development Manager, K.B. Johnson Oil & Gas Co., Fuquay-Varina, NC
“We did our Duty to Warn process this year with the folks at P3, and it was cost effective and easy. The sign-off on third-party verification was new to us but also another good feature of their program.”
- Margarita Barbour, IT/Operations Director, Wesson Energy Inc., Waterbury, CT
“The Duty to Warn process was simple and easy for us to implement. The most exciting part of our experience was having P3 exceed our expectations on service and cost.”
- Terri Beard, Office Manager, Blue Flame Inc., Berkeley Springs, WV
“P3 makes the Duty to Warn process easy for us. They develop everything so we don’t have to ship the stationary, envelopes, or PERC brochures; they handle it all! And, because of their volume the cost is lower than we could do ourselves. P3[...]
- Dave Knapp, President, Knapp Energy Inc., Kalamazoo, MI