NPGA Endorses P3 Compliance System and Duty to Warn since 2018. Learn More
Is Your Duty to Warn Mailing Ready for Winter?
Cold months are almost here, and our pre-winter checklist makes planning your propane safety mailing simple. Get tips on timing, customer lists, branded letters, recordkeeping, and third-party verification.
What Is Duty to Warn?
Duty to Warn is an annual risk mitigation process for propane dealers to inform customers of important propane safety information. Informing your customers about proper use and storage of propane as well as how to detect warning signs of a gas leak can significantly reduce the risk of propane-related hazards. This industry best practice provides protection for your customers through an annual mailing of informational materials and can legally protect your business should a residential propane accident occur.
We Are SOC 2 Certified
We’ve completed our SOC 2 audit! SOC 2 stands for Systems and Organization Controls 2. Established by the American Institute of Certified Public Accountants (AICPA), the SOC 2 examination is designed to ensure the personal assets of customers are protected. This certification demonstrates our continued commitment to compliance and assures our customers that required safeguards are in place to protect their data.
LEARN MORE ABOUT US“Utilizing P3 is an efficient resource for complying with insurance and government regulations. P3 takes the pressure off us, as a small business, to accomplish the tasks our staff has limited time for, while providing a cost-effective solution to fit our needs.”
—Jessiva Drier, Office Manager, Schauls Gas, WI
“P3 provided a seamless, professional experience that helped us stay compliant with our Duty to Warn mailing requirements. Their team handled the process efficiently from start to finish, saving our staff valuable time while providing confidence that the mailing was completed properly and documented thoroughly.”
—John Eddinger, Owner, Eddinger Propane Gas Inc., PA
“We rely on P3 each year for our Duty to Warn mailing, and they consistently exceed our expectations. The process is simple, efficient, and stress-free. Their accuracy, responsiveness, and professionalism allow us to focus on running our business while knowing this important customer communication is in good hands. That level of support is invaluable.”
—Sue Surner, Owner, Surner Heating, MA
“We had P3 handle our annual Duty to Warn mailing this year, and the experience was excellent. The process was efficient, hassle-free, and saved our office a significant amount of time compared to managing it in-house. P3 took care of[...]
—Toni R. Ponticello, General Manager, Parker Energy, LLC, AZ
“We’ve been using P3’s Duty to Warn service for years now, and it couldn’t be simpler. They send us a reminder when it’s time, we upload our customer list, and that’s it! There’s virtually no effort needed on our part, and for something so important, it’s nice to know it’s been done correctly.”
—Tim Phillips, Brand Manager, Keystone Propane, PA
“Working with P3 on our Duty to Warn program was a very streamlined process that gave us a sense of security that it was done right, that our customers had the appropriate information, and that we had done our due diligence.”
—Travis Marshak, General Manager, Camp Douglas Farmers Coop, WI
“P3 always does a great job. Very professional and gets it done quickly. Great communication.”
—Lisa Lenox, Office Manager, Delaware Propane, DE
“We have had P3 do our company’s Duty to Warn for several years now. They are right on top of it and make it seem flawless. Excellent company to work with!”
—Clyde Treacy, Division President (Reinhardt Corp.), Reinhardt, Reese Marshall and S&D Petroleum, NY
“I love P3’s Duty to Warn. This is the most cost-effective way for us to get our Duty to Warn letters out to our propane customers. P3 makes it very simple. It’s as easy as sending them an Excel file, which saves a lot of time for us.”
—Lana Larsen, Safety Director, Rawhide Chemoil, Inc, NE
“Partnering with P3 for our Duty to Warn mailing was one of the best decisions we’ve made. After years of managing the mailing in-house, P3 Duty to Warn made the entire process effortless. Their communication was excellent, and they[...]
—Jesse Potvin, Manager, Okanogan County Energy, Inc., WA
“P3 Duty to Warn was extremely helpful and made our Duty to Warn mailing so easy! The move to P3 reduced expenses, provided third-party verification, and went seamlessly. They held our hands every step of the way. If you’re still doing your mailing in-house, reach out to P3!”
—Amy Stegriy, Office Manager, Peak Propane LLC, WA
“Thank you to P3 for staying on top of and managing this important propane compliance piece for Santa Energy. This is just one more thing that could be an annual distraction for me, and it is executed flawlessly for us every year.”
—Stephen Santa, Chief Operating Officer, Santa Energy, CT
“For many seasons we struggled with ways to efficiently and effectively send out Duty to Warn documents. Switching over to P3 to handle propane Duty to Warn gave us peace of mind that it was sent, documented, and the proper information was sent. Thanks P3 for taking this off my plate; allowing us to get back to our daily duties.”
—Brandon Smith, President, Scott Smith & Son Inc, NY
“We’ve had a great experience with P3 regarding our Duty to Warn customer letters. They always make sure we send them out in a timely manner. We also work with them on a number of our internal safety programs and bulk site hazard preventions.”
—Brett Holtz, General Manager, Patrons Cooperative Assoc., SD
“Partnering with P3 on our annual Duty to Warn mailing has been a tremendous improvement to our process. Their team manages every detail with accuracy and clear communication. The mailing materials are high-quality, the follow-up is[...]
—Heather Rose, Senior Marketing Manager, DCC Propane
“At first our company was reluctant to spend extra to use a third-party vendor to send our Duty to Warn mailing; however, now that we’ve worked with P3 Duty to Warn we will never regret doing so! It was money well spent. Working with[...]
—Nicole Reppe, Accountant, Consolidated Energy Co., IA & WI
“Working with P3 Propane Safety for Duty to Warn has been incredibly easy and has freed up valuable time for our office staff. It’s one of those necessary tasks that is great to take off our plate so we can focus on other equally[...]
—Josh Beverly, Glaser Energy Group, Inc., CO & NM
“Using P3 for our Duty to Warn pamphlet mailing to propane customers has been an exceptional experience. Their streamlined process ensured that all mailings were efficiently sent to the appropriate recipients, minimizing errors and[...]
—Margarita Barbour, Director of IT, Valiant Energy Solutions, CT
“We decided to do our Duty to Warns in-house last year. We spent weeks stuffing and labeling envelopes. P3 took a list of our accounts and handled everything! Fewer paper cuts and more time on our end to focus on other projects.”
—Harrison Hill, Owner, McDonald and Hill, MS
“P3 Duty to Warn makes sending our safety mailing so easy! I had no idea it could be more affordable than sending in-house, too. It feels good to know that our customers have the safety information that they need to stay safe.”
—Joe Gagne, General Manager, Corse Fuels, VT
“Thank you! Also, thank you and your team for taking on such a monumental task to help lessen our load. I truly appreciate all that P3 is and can be as I’m finding as I climb the mountain of its potential. It is a time-saver and in its[...]
—Debbie Norris, Office Administration, Wallace Propane, NC
“P3 takes care of our annual Duty to Warn Letters. The process is easy and accurate. The staff at P3 are always willing to help with any questions or concerns.”
—Wendy Zimmerman, Office and Process Manager, Countryside, PA
“P3 makes the Duty to Warn process almost too easy and saves me a lot of time, and we all know time is our most valuable asset. Plus, the insurance companies trust P3, so it’s a win-win.”
—Ken Troyer, Team Leader, Elite Fuel Service, PA
“Using P3 Duty to Warn saves us so much time on our annual propane safety mailing. And believe it or not, we’ve actually found it to be more affordable than spending billable hours in-house to complete the task. There is truly no downside.”
—Sue Surner, Owner, Surner Heating, MA
“We use P3 every year and they never disappoint. They are fast, friendly, courteous, and efficient and we never have to worry about remembering to send out the Duty to Warn because they are always on top of it. They have definitely earned our business!”
—Justin Oen, Special Projects Manager, Duncan Oil Company, OH
“P3 has been a tremendous help for the annual Duty to Warn mailing. It makes our lives so much easier and takes all the guesswork out of everything that’s required of us to keep our customers informed!”
—Mark McLaughlin, Jr., President, McLaughlin's Energy Services, PA
“We have been using P3 Duty to Warn service for the past 2 years, and it has been a time savior. They are fast, efficient, easy to work with and we couldn’t do it ourselves for the same price. It has taken such a great load off our staff at a time when we have so much going on. We will never do it ourselves again. Thank you P3!”
—Gina Davis, Operations Manager, Tumbleweed Propane, WY
“P3 has been coordinating our Duty to Warn mailing for years. The process is very simple, transparent, improves efficiency, and is cost effective. Outsourcing this vital requirement takes the guesswork out of the process being done correctly and the appearance is very professional. The team at P3 is a pleasure to work with!”
—Chuck Sands, General Manager, Ace Robbins, PA
“We have used P3 Propane services for the Duty to Warn mailing for several years. It has streamlined the mailing process and made it very easy to facilitate and maintain compliance for our divisions. We appreciate the ease of use of this service.”
—Anthony Santoro Jr., Regional Manager, ckSmithSuperior / Santoro Oil, MA
“Efficiency, honesty, and accuracy make Duty to Warn a perfect fit for our company. We have utilized your expertise for a few years and appreciate your professionalism.”
—Tony Peca, Operations Manager, Reisdorf Oil and Propane, NY
“I’ve been in the propane industry for 11 years, and have been doing business with P3 for the last 5, and without question, my relationship with the P3 team is one of the best. They have a variety of safety solutions, and are continually[...]
—Matt Drennen, Propane Division Manager, OE Meyer Co., OH
“Thanks so much for doing our Duty to Warn safety mailings again this year!! It is so nice knowing they will get done correct and on time. It takes a ton of time off of our employees!”
—Missy Thissen, Office Manager, Farmers Co-op Oil, MN
“Knowing that P3 Duty to Warn manages our customers’ confidential information with the utmost security is a major reason we feel confident in outsourcing our propane safety mailing. It’s been such a pleasure working with a team that cares as much as we do about protecting our customers.”
—Bryan Adams, President, CoEnergy, OR
“We cannot imagine doing our annual Duty to Warn mailing any other way! P3 Duty to Warn simplifies the process from start to finish and helps our company focus on providing our customers with helpful safety information during our busiest time of year.”
—Jackie Eshenaur, Advertising Manager, W. C. Eshenaur & Sons, PA
“We used to worry that our customers weren’t retaining the propane safety information we would share with them. Now, with P3 Duty to Warn, we know that each customer is receiving a scratch-and-sniff PERC brochure and a professional cover[...]
—Frank Diggs, Manager of Analytics & Member Engagement, Jackson Electric Cooperative, TX
“We found P3 Duty to Warn through our state propane association and what a great find it was. From the first call to the completed project Michelle was great to work with, answering all of our questions and following up with us along the way. Very professional company that handled a very important task for us efficiently and made it very simple for us!”
—Joe Hodge, General Manager of Morgan Distributing, Inc., IL
“P3 takes Duty to Warn from another task to handle as a company that takes up time and gets in the way to a zero-worry task that will be taken care of for you. Going to P3 for our Duty to Warn has been a wonderful experience and couldn’t be happier with their service. Mailers go out in a prompt manner and as a company you save time and money!”
—Deveron Eriksen, General Manager, Wells Propane, NV
“Just wanted to say thank you so much for making our mailing experience so delightful. We have had so many customers calling to check in already since P3 sent out the mailers. Your service was painless, friendly, and fast! We really appreciate that so much.”
—Holly McKonly, Co-Owner, Best Price Propane of Columbia, Columbia, PA
“We have been using P3 Duty to Warn for 3 years, The only thing I would change is the fact we didn’t start it sooner! Financially it makes perfect sense. The cost to complete these ourselves vs the cost to outsource to P3 is very close,[...]
—Jason Nasby, Energy Division Manager at Pro Coop AG Center, MT
“Using P3 to send out our annual Duty to Warn notice is so easy, plus it saves us a lot of time. They are great to work with and very prompt and professional.”
—Amy Dawdy, Office Assistant at Dibble Enterprises, Inc., IL
“P3 Propane Safety makes completing the annual Duty to Warn mailing process a breeze! They handle it all from design, printing, and mailing. I’m very grateful for this service and appreciate knowing that our customers are getting this important safety info on an annual basis. Thank you, P3!!”
—Kristen Williams, Chief Operations Officer, Thermotane Propane, FL
“Getting our annual Duty to Warn mailings out couldn’t be easier since we started using P3. All I have to do is send them our mail list and they handle the rest. There is no way that we could do this in-house for the price we’re charged by P3. Their pricing couldn’t be more reasonable and I am just happy with their service all the way around.”
—Lana Larsen Hunke, Safety Director, Rawhide Chemoil, NE
“P3 handling our Duty to Warn mailing makes sense for us. It is a time saver, and the cost is reasonable. They remind me each year around the same time when it needs to get done and they handle the whole thing. Nice peace of mind.”
—Eric L. Sippin, Director of Marketing, Sippin Energy Products, CT
“We have used P3 Duty to Warn for the past several years. It is simple to send our mailing list of customers and the letter goes out. We then receive the documentation that we keep on file that the mailing was completed. I recommend companies use P3 to send Duty to Warn once a year to all customers.”
—Tory Prizio, Propane Office Manager, Jennings Oil & Propane, CT
“Jerry and his team take great pride in what they do, and it shows! We use them currently to mail Duty to Warn information to all of our customers. We rest easy knowing that this part of our safety program is in good hands, we trust in P3 and will definitely be using them again this year for continued support of our safety efforts.”
—Rod Morris, President, LP Propane, ID
“I have only one question. Why didn’t we do this years ago? Once we provided our customer list, P3 did the rest. It was so easy. Our office staff was free to work on other projects instead of spending days getting the Duty to Warn pamphlets ready to mail. We’re so happy that we went with P3. We’re looking forward to using them again this year.”
—Roxann Cullen, Office Manager, Rutland Bottle Gas, OH
“Our company is always looking for best practice. P3 Propane Safety and Duty to Warn are products that meet this criteria. These are polished products with excellent support and value. Thanks to Jerry and his team for providing great products and service! Our insurance company recognized their value as well, and even paid for our Duty to Warn mailing!”
—Toni Powers, Vice President, Powers Oil and Propane, OH
“Working with P3 for our Duty to Warn regulatory needs has been a complete success. The cost efficiency is a plus, but the true value is the fact that we are getting our customers all the information they need in a very professional looking package. Would recommend P3’s service to anyone, five stars!”
—Perry Flot, Greeley Operations Manager, Senergy Petroleum, CO
“The Duty to Warn process was simple and easy for us to implement. The most exciting part of our experience was having P3 exceed our expectations on service and cost.”
—Terri Beard, Business Manager, Blue Flame Inc., WV
“We had been sending DTW materials to our customers, but our procedures were lacking the proper documentation and the process required a lot of extra effort. P3 made it easy for us, and now we have a record of every customer who received DTW this year. They provide a great service at a reasonable cost.”
—Kirk Pendleton, Owner, South Fork Propane, CO
“P3 completed our Duty to Warn process this year. These folks make the process simple and efficient! They assure that all compliance requirements are met properly. Very easy process, thank you P3!”
—Tera Peterson, Office Manager, Al’s Corner Oil, IA
“We began using the Duty to Warn mailing in last couple of months and the results have been very well received by our propane customers. I presented the safety folder from the mailing at our annual meeting, and the customers were very impressed with the content and quite appreciative that we have taken added measures to provide them with a safe environment. Keep up the good work, P3.”
—Mark Crosswait, Manager, Patrons Cooperative Assoc., SD
“The folks at P3 handled our Duty to Warn requirement with incredible ease to our company. The assurance that our yearly obligation to our customers would be taken care of perfectly, without the time-consuming process being squarely on our[...]
—Andy Johnson, Business Development Manager, K.B. Johnson Oil & Gas Co., NC
“The Duty to Warn process was simple and easy for us to implement. And, best of all, the cost was much lower per piece than I would have thought. Great service from P3.”
—Jeff Loudenback, CFO, Paladin Propane Partners, KS
“We really enjoy working with P3 to develop and handle our Duty to Warn mailing each year. They are detail-oriented and a real pleasure to work with. I simply can’t understand how anyone would want to perform this vital annual safety task in-house.”
—James Deiter, President, Deiter Bros., PA
“I love this Duty to Warn for propane program. It is so simple for me to just send the customer list and then they do all the work. This keeps us in compliance and keeps our customers informed. Thanks so much for this program.”
—Debbie Baxter, Office Manager, Martin Oil, PA
“Using P3 Duty to Warn for our safety mailing service was great. We sent them a list and they did the work.”
—Betty Wade, Owner, Rand Wade Oil Company Inc., NC
“As a part of our most recent propane safety initiative we focused on our customers who own their own tanks. We reached out to P3 Propane Safety to help us develop a customized consumer mailing. Not only did they facilitate everything at a very[...]
—Andrea Myers, Director of Office and Human Resources, Palmer Gas, NH
“P3 Propane Safety mailed out our Duty to Warn this year for the first time. We mailed our own in previous years. The amount of time and cost P3 saved us was priceless! Their customer service was amazing! All of my questions were answered and the mailing went out after only a few emails. So easy! Will definitely use them for all future mailings.”
—Amanda Haugen, Propane Manager, Enerbase Cooperative Resources, ND
“You guys have been doing a great job over the last few years taking care of our DTW needs.”
—Tom Giesecke, General Manager, Arneson Oil & Propane, IL
“The P3 Compliance Systems has made our Duty to Warn obligations seamless and super easy.”
—Michelle Davis, Office Manager, Eagle Oil Company, Inc., CO
“Working with P3 for the annual Duty to Warn mailing was a pure pleasure! This was the first time we outsourced it, and can say with 100% certainty we won’t ever do it any other way. The process was so easy and much more affordable than I had ever imagined.”
—Robert, E. Button, Owner, Button Oil & Propane, PA
“Great people to work with.”
—Jene Conway, Regional Maintenance Manager at Winncompanies, MD
Propane Marketer’s Pre-Winter Duty to Warn Checklist
November 3, 2026Cold months are right around the corner, and your customers will lean on their propane more than any other time of year. That makes this a smart moment to check in on your annual safety mailing. Annual safety mailings are a recommended risk-management practice for propane marketers across the country, and a little planning goes […]
Read MoreNational Propane Day: A Perfect Reminder for Safety Mailings
October 1, 2026Every October 7, the propane industry pauses to celebrate National Propane Day, and it’s the perfect moment to think about how we’re keeping our customers safe. For propane providers, that means sending out their annual safety mailings. It’s one of the simplest ways to build trust with customers. A well-timed, well-designed safety mailing can be […]
Read MoreHow PERC Brochures Strengthen Your Safety Mailing
September 1, 2026A safety mailing is one of the most important things a propane company sends out each year. It’s how you meet your obligation to keep customers informed and protect your business at the same time. At P3 Duty to Warn, we help make that process even stronger by including updated Propane Education and Research Council […]
Read More