NPGA Partner NPGA Announces Affinity Program Endorsement of P3 Compliance System and Duty to Warn. Learn More

What Is Duty to Warn?

Duty to Warn is an annual risk mitigation process for propane dealers to inform customers of important propane safety information. Informing your customers about proper use and storage of propane as well as how to detect warning signs of a gas leak can significantly reduce the risk of propane-related hazards. This industry best practice provides protection for your customers through an annual mailing of informational materials and can legally protect your business should a residential propane accident occur.

Frequently Asked Questions about High Snowfall Safety Mailings

The first day of fall has come and gone, which means propane companies across the country are ramping up for another busy winter. Does your company operate in a high snowfall area? If so, you know that winter comes with its own unique challenges on top of more propane deliveries and service visits. Ice, wind, […]

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Contact-Free Duty to Warn Safety Mailing for Propane Marketers

We can all agree that 2020 has been a year to remember. Circumstances of the COVID-19 pandemic have caused propane companies across the country to adjust their daily operations to keep their customers and employees safe. Like most businesses across the country, propane marketers have had to get creative to minimize person-to-person contact by offering […]

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The Importance of a Stand-Alone Duty to Warn Mailing

We have a question for you—was your most recent Duty to Warn safety mailing a stand-alone piece? Sending a safety mailing is an industry best practice for propane marketers across the United States and provides increased homeowner safety and reduced risk and liability for your propane company. While there are many ways you can communicate […]

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