NPGA Partner NPGA Announces Affinity Program Endorsement of P3 Compliance System and Duty to Warn. Learn More

What Is Duty to Warn?

Duty to Warn is an annual risk mitigation process for propane dealers to inform customers of important propane safety information. Informing your customers about proper use and storage of propane as well as how to detect warning signs of a gas leak can significantly reduce the risk of propane-related hazards. This industry best practice provides protection for your customers through an annual mailing of informational materials and can legally protect your business should a residential propane accident occur.

Show Customers That You Care about Safety

How does your propane company show its customers that safety is your number one concern? There are so many steps your employees take every day to keep your customers safe, but very few of those can be effectively communicated to your customers. You might not be able to translate regulatory requirements to your propane customers, […]

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Stress Less in 2020: Send Your Propane Safety Mailing Now

Sending an annual safety mailing to your customers is a propane safety best practice that propane marketers across the country use to prevent safety hazards and promote a culture of safety. The majority of our industry waits until the autumn to send safety mailings, but we’re encouraging propane marketers to be proactive this year and […]

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3 Risks You Can Avoid by Sending Your Annual Duty to Warn in 2019

The end of the year is the busiest time of year for propane marketers and vendors. Temperatures drop, customers rely more on propane to stay warm, and winter weather conditions make completing deliveries and service visits trickier than normal. On top of all of that, the end of the year marks the time to get […]

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