NPGA Endorses P3 Compliance System and Duty to Warn since 2018. Every October 7, the propane industry pauses to celebrate National Propane Day, and it’s the perfect moment to think about how we’re keeping our customers safe. For propane providers, that means sending out their annual safety mailings. It’s one of the simplest ways to build trust with customers. A well-timed, well-designed safety mailing can be the difference between a customer who understands the warning signs of a leak and one who skims past an envelope they mistake for junk mail.
Here’s how propane providers can help ensure their Duty to Warn mailings are actually read.
Send Letters Individually
Bundling safety information with a monthly statement or invoice makes it easy to miss. A standalone letter, in its own envelope, tells customers this piece of mail matters.
Related Post: Are You Making These Propane Safety Mailing Mistakes?
Mail Before the Holiday Rush
Once the holidays hit, mailboxes fill up fast. Getting the Duty to Warn mailing out before the season ramps up gives customers a better shot at opening and reading it.
Reinforce Safety Year-Round
One mailing a year is a good start, but safety messaging works best when it shows up more than once. Sharing tips through email, social media, or bill inserts throughout the year keeps propane safety top of mind for customers, not just something they see once and forget.
How We Help Providers Get It Right
At P3 Duty to Warn, we handle the entire propane Duty to Warn mailing process for energy providers across the country, from design through delivery. Our turnkey package includes:
- A professionally drafted safety letter and branded envelope, mailed directly to customers
- Discounted printing and postage through trusted printers and mail houses
- A scratch-and-sniff propane safety brochure that explains warning signs of a potential gas leak
- A signed third-party verification certificate for your records and your insurance provider
- Secure file transmission through encrypted SFTP for customer data
We’re proud to be endorsed by the National Propane Gas Association, giving providers extra confidence that their compliance process meets industry standards.
Related Post: How PERC Brochures Strengthen Your Safety Mailing
Let Us Handle Your Duty to Warn Mailing
National Propane Day is a great excuse to revisit how your safety communications are working, but Duty to Warn compliance matters every month of the year. Let P3 Duty to Warn take the mailing process off your plate so you can focus on serving your customers. Reach out today for a no-obligation quote.