5 Steps to Promote a Culture of Propane Safety
June 15, 2021
Did you know that June is National Propane Safety Month? It’s the perfect time to show your employees and customers just how much you care about keeping them safe. After all, your employees count on you to provide a safe working environment, and your customers depend on your expertise to feel safe around their propane storage containers and appliances. Here are P3 Duty to Warn’s top five tips to promote a culture of safety at your propane company:
Step 1: Send a Duty to Warn Mailing Every Year
Propane is a safe, dependable energy option for residential and commercial property owners alike. However, it is important that propane marketers like you make customers aware of safety guidelines and proper usage techniques. How can your company get started promoting a culture of safety in the propane industry? Your first step is sending an annual Duty to Warn safety mailing. You can do so in house or through an expert provider—here’s the answer to which option is better.
Step 2: Include a PERC Scratch-and-Sniff Brochure
When you send through P3 Duty to Warn, we’ll include a personalized introductory safety letter and a scratch-and-sniff brochure produced directly by the Propane Education and Research Council. This PERC brochure provides in-depth details about propane-related safety hazards and preventative measures for homeowners. It also provides a scratch-and-sniff sample of exactly what propane smells like, giving customers a clear-cut example of what to watch out for.
Step 3: Keep Records of Your Duty to Warn Mailings
Due to the nature of the business, it is not uncommon for propane companies to experience mishaps at some point. If this happens within your organization, proof that you have been sending Duty to Warn mailings each year will significantly reduce your liability. Many propane companies find it helpful that P3 Duty to Warn keeps records on file for years when it comes to when and where propane safety mailings were sent. We also provide an annual third-party verification certificate to acknowledge that your mailing went out to your customers.
Step 4: Maintain Compliance with Codes & Guidelines
After sending important information to your customer base, inspect your company’s internal operations and processes. Are you compliant with local and federal OSHA, DOT, and NFPA guidelines? Staying up to date on propane safety requirements will reduce risk for your entire organization.
Step 5: Train Your Employees to Promote Safety to Customers
Safety conversations should not be limited to your annual company meeting or onboarding new hires. Train your employees, including technicians, delivery drivers, and customer service representatives, to share safety tips and general awareness information every time they interact with your customers.
Want to Complete Steps 1–3 Easily Right Now?
P3 Duty to Warn would love to help you observe National Propane Safety Month by sending your annual safety mailing. Click here to request a no-obligation quote and see how affordable it is to keep your customers and employees safe, reduce risk for your company, and promote a culture of safety. We look forward to helping you set your company apart as a proactive and safety-oriented propane provider.